Effective Date: July 31, 2026

Xobo Factors partners with trusted manufacturers to provide high-quality products designed for safety, mobility, and independent living.

 Manufacturer Warranties

Many products sold through Xobo Factors include a manufacturer’s warranty. Warranty coverage, duration, and terms vary by manufacturer and product.

Please refer to the warranty documentation included with your purchase for specific details.

 Our Commitment

If you believe your product is defective due to manufacturing issues, please contact us promptly. We will assist you in determining warranty eligibility and, where appropriate, facilitate communication with the manufacturer.

 Warranty Exclusions

Warranties generally do not cover:

 Normal wear and tear

 Improper assembly or installation

 Misuse or abuse

 Accidents

 Unauthorized modifications or repairs

 Cosmetic damage that does not affect functionality

 Damage caused by failure to follow product instructions

 Warranty Claims

To submit a warranty claim, customers may be asked to provide:

 Proof of purchase

 Product model information

 Description of the issue

 Photographs or videos demonstrating the defect

Resolution options may include repair, replacement, replacement parts, or other remedies provided by the manufacturer.

This policy does not create any warranty beyond those provided by the product manufacturer or required by applicable law.