Do you ship throughout the United States?

Yes. We currently ship to addresses within the United States.

 How long will my order take?

Most orders are processed within 1–3 business days. Delivery times vary depending on your location and selected shipping method.

 How do I track my order?

Once your order ships, you will receive an email containing your tracking information.

 What if my product arrives damaged?

Please contact us within five business days of delivery with photos of the product and packaging so we can assist you promptly.

 Can I return a product?

Most unused products in their original packaging may be returned within 30 days, subject to our Return & Refund Policy.

 Are your products covered by a warranty?

Many products include a manufacturer’s warranty. Please see our Warranty Policy or contact us for assistance with a warranty claim.

 Do you offer customer support?

Yes. Our Customer Support team is available during normal business hours to answer questions and assist with orders.

 Are your products medical devices?

Some products may qualify as medical devices, while others are assistive or home safety products. Product descriptions will indicate their intended use. Always consult your healthcare provider if you have questions about whether a product is appropriate for your individual needs.