At Xobo Factors, your satisfaction is important to us.

If you are not completely satisfied with your purchase, eligible items may be returned within 30 days of delivery.

 Return Requirements

Returned items must:

 Be unused.

 Be in their original packaging.

 Include all accessories and manuals.

 Be in resalable condition.

 Non-Returnable Items

For health and safety reasons, we cannot accept returns on:

 Personal hygiene products after opening.

 Customized or special-order items.

 Clearance or final-sale merchandise.

 Gift cards.

 Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within five business days of delivery.

Photos may be requested to assist in resolving your claim.

 Refunds

Approved refunds are processed to the original payment method after the returned merchandise has been inspected.

Please allow 5–10 business days for your financial institution to post the refund.

 Need Help?

Contact Customer Support if you have questions about a return before shipping your item.

:  Shipping Information

Xobo Factors proudly ships throughout the United States.

 Order Processing

Orders are generally processed within 1–3 business days after payment is confirmed.

Orders placed on weekends or holidays will be processed on the next business day.

 Shipping Options

Shipping options and estimated delivery dates are displayed during checkout.

Delivery times vary depending on:

 Product availability

 Shipping destination

 Selected shipping method

 Carrier service

 Order Tracking

Once your order ships, you will receive an email with tracking information.

 Shipping Delays

While we work to deliver orders as quickly as possible, delivery times may occasionally be affected by weather, holidays, or carrier delays beyond our control.

 Incorrect Addresses

Please verify your shipping address before placing your order.

Customers are responsible for any additional shipping charges resulting from incorrect or incomplete addresses.

 Questions?

Our Customer Support Team is happy to answer any shipping-related questions before or after your purchase.

:  Sell With Us

Partner with Xobo Factors and help improve the lives of individuals seeking greater safety, accessibility, and independence.

We welcome partnerships with manufacturers, distributors, innovators, and suppliers who share our commitment to quality and customer care.

 Who We Partner With

We are interested in working with companies that offer:

 Home safety products

 Mobility aids

 Bathroom safety solutions

 Bedroom safety products

 Fall prevention technology

 Assistive technology

 Remote monitoring solutions

 Smart home healthcare products

 Daily living aids

 Caregiver support products

 Why Partner with Xobo Factors?

By partnering with us, you gain:

 Exposure to customers across the United States.

 Professional product marketing.

 Dedicated customer support.

 Opportunities to reach healthcare providers, caregivers, seniors, and families.

 A trusted retail platform focused on independent living solutions.

 Become a Vendor

To explore a partnership, please provide:

 Company name

 Product catalog

 Business website

 Contact information

 Product certifications (if applicable)

Our team will review your submission and contact you if your products align with our marketplace and business objectives.

We look forward to building lasting partnerships that improve everyday living.

:  Conditions of Use

Welcome to XoboFactors.com.

By accessing or using our website, you agree to comply with these Conditions of Use.

 Website Use

You agree to use our website only for lawful purposes and in a manner that does not interfere with the rights of others or the operation of the website.

 Product Information

We strive to ensure product information is accurate; however, pricing, descriptions, availability, and specifications may change without notice.

 Intellectual Property

All content on this website—including logos, graphics, images, product descriptions, and text—is owned by or licensed to Xobo Factors LLC and may not be copied or reproduced without written permission.

 Orders

All orders are subject to acceptance and product availability.

We reserve the right to cancel orders involving pricing errors, suspected fraud, or inventory issues.

 Limitation of Liability

To the fullest extent permitted by law, Xobo Factors shall not be liable for indirect or consequential damages arising from the use of this website or our products.

 Governing Law

These Conditions are governed by the laws of the State of Maryland.

:  Xobo Factors Affiliate Program

Share products that make everyday living easier—and earn rewards.

The Xobo Factors Affiliate Program allows approved partners to earn commissions by referring customers to XoboFactors.com.

 Who Can Apply?

We welcome applications from:

 Healthcare professionals

 Occupational therapists

 Physical therapists

 Caregivers

 Senior living advocates

 Content creators

 Bloggers

 Social media influencers

 Nonprofit organizations

 Community organizations

 Healthcare businesses

 Benefits

As an affiliate, you may receive:

 Competitive commission opportunities.

 Access to promotional materials.

 Product announcements.

 Marketing support.

 Dedicated affiliate assistance.

 Affiliate Responsibilities

Affiliates are expected to:

 Promote products honestly and ethically.

 Comply with all applicable advertising laws and disclosure requirements.

 Avoid misleading or deceptive claims.

 Represent the Xobo Factors brand professionally.

 Apply Today

If you’re interested in joining our Affiliate Program, contact us through our website with your name, organization (if applicable), website or social media links, and a brief description of how you plan to promote Xobo Factors products.

We look forward to partnering with individuals and organizations who share our mission of making safer, more independent living accessible to more people.